Privacy statement

Pursuant to Legislative Decree no. 196 of 30th June 2003 (the Italian Data Protection Act) and Regulation (EU) 2016/679 of 27th April 2016, your personal data shall be processed in accordance with the principles of fairness, lawfulness, minimisation, proportionality, necessity, transparency and protection of the confidentiality and rights of each user.

This privacy policy applies solely to the online activities of this website and is valid for anyone that visits/uses the website. It does not apply to any information collected via channels other than this website. The purpose of the privacy statement is to provide maximum transparency about the information collected by the website and how it is used.

Providing your personal data by filling in the forms on the website (e.g. in the “Contact Us” section) enables us to process your requests to the best of our ability. Where you do not express consent for the processing of your data for the abovementioned purposes, we cannot go ahead and process your request or provide the requested consulting service and/or response.

You can also sign up for our newsletter to receive emails with information, commercial content and direct sales about products and services offered by the company. Providing data is optional in this case. The consent provided when signing up for the newsletter may be withdrawn at any time by using the cancellation function provided in the communications. You can report any technical problems to us by email.

This website processes the users’ data lawfully and fairly, adopting the proper security measures to prevent any unauthorised access to or disclosure, alteration or unauthorised destruction of data. Data is processed by computerised and/or electronic means using organisational methods and logic strictly related to the stated purposes. In addition to the data controller, categories of employees involved in organising and maintaining the website (administrative, sales, marketing, legal personnel and system administrators) or external parties (such as suppliers of third-party technical services, hosting providers, IT companies, communications agencies) may in some cases have access to the data.

Rights of data subjects

As the data subject, you may exercise your rights against the data controller at any time pursuant to Article 7 of Legislative Decree no. 196 of 30th June 2003 and Article 15 of Regulation (EU) 2016/679. These rights are summarised below:

  1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
  2. A data subject shall have the right to be informed:
    • of the source of the personal data;
    • of the purposes and methods of the processing;
    • of the logic applied to the processing if the latter is carried out with the help of electronic means;
    • of the identification data concerning the data controller and any data processors;
    • of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in or outside the State’s territory, data processor(s) or person(s) in charge of the processing.
  3. A data subject shall have the right to obtain:
    • updating, rectification or, where interested therein, integration of the data;
    • erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
    • certification to the effect that the operations as per point 3) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
  4. A data subject shall have the right to object, in whole or in part:
    • on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection, without prejudice to the possible consequences concerning the impossibility of providing the requested service;
    • to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

The abovementioned rights may be exercised by making a request to the data controller or processor without formalities, also by the agency of a person in charge of the processing. A suitable response shall be provided to said request without delay.

The data controller

Under current law the data controller is Utensileria Bustese Srl with offices at Via Unità d’Italia 78 – 21057 Olgiate Olona (VA) – Italy.

The data processor

The web hosting services that are used and process data on behalf of Utensileria Bustese Srl are nominated data processors. They are situated in the European Economic Area and operate in accordance with European standards.
Third parties that process the data on behalf of the data controller are nominated data processors.

Where is the data processed?

Data associated with the online services of this website, which is hosted at a data centre located within the European Union (supplier code 00261), are processed in the offices of the data controller solely by employees, collaborators or members of Utensileria Bustese Srl person(s) authorised to carry out processing operations, or by any persons mandated to perform occasional maintenance.

No data produced by the online service is disclosed or disseminated.

The personal data provided by users that access the service are used for the sole purpose of providing the said service or a requested service and are disclosed to third parties only when necessary for this purpose.

Termination of processing operationso

Should processing operations be terminated for any reason, pursuant to Article 16 of Legislative Decree no. 196 of 30th June 2003 and Article 17 of Regulation (EU) 2016/679, your data shall be:

  • destroyed, once the retention periods mandated by Article 2220 of the Italian Civil Code, Articles 19 and 22 of Italian Presidential Decree No. 600/1973 or any other specific legislation have elapsed;
  • assigned to another data controller, provided they are intended for processing under terms that are compatible with the purposes for which the data have been collected;
  • kept for exclusively personal purposes, without being intended for systematic communication or dissemination;
  • kept or assigned to another data controller for historical, scientific or statistical purposes, in compliance with laws, regulations, Community legislation and the codes of conduct and professional practice adopted in pursuance of Article 12 of Legislative Decree no. 196 of 30th June 2003 and Article 40 of Regulation (EU) 2016/679.

Log files

The website uses log files. This means that information is automatically stored when users visit the website. The information collected includes the following:

  • your internet protocol (IP) address;
  • the type of browser and parameters of the device used to connect to the website;
  • the name of your internet service provider (ISP);
  • the date and time of the visit;
  • the previous webpage visited (referral) and the exit page;
  • the number of clicks.

The abovementioned information is processed automatically and collected solely as aggregate data to check that the website is functioning properly, and for security reasons, in compliance with the applicable laws in force, to block any attempts to damage the website or other users, or any harmful activities or offences. Such data are never used to identify or profile users; they are used solely for the purposes of protecting the website and its users (since 25th May 2018 this information has been processed based on the legitimate interests of the data controller).

The data collected by the website during operation are used solely for the purposes mentioned above and kept for the time strictly necessary to carry out the specified activities. In any event, the data collected by the website shall never be disclosed to third parties for any reason, unless a legitimate request is made by judicial authorities and only as required by law.



The website uses only technical (session, persistent, third-party) and not profiling cookies.
By visiting the website you expressly agree to the use of cookies.

What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone, etc.) when you visit a website to enhance your user experience.

What do cookies do?

Cookies memorise information on your browser that can be reused during your session on the website (session cookies) or at a later date even days later (persistent cookies). Cookies are stored by the browser on the device used based on your preferences.

Types of cookies

There are different types of cookies. Some are needed so you can navigate the website more easily with automated procedures (e.g. login, language, etc.), while others have different purposes, such as ensuring internal security, system administration, performing statistical analyses, understanding which sections of the website are more interesting to users or offering a more personalised visit on the website.

Cookies are classified as follows.

Session cookies
Session cookies are essential in helping websites to recognise users, and useful for preventing a requested service being provided to the wrong user. They are also used for security to prevent cyberattacks on the website. Session cookies do not contain any personal data and only last until the current session ends, i.e. until the browser is closed. They do not require your consent.

Functionality cookies (or persistent cookies)
Functionality cookies are strictly necessary for using a website. More specifically, they allow the website to remember your past preferences and choices (such as a login).

These cookies are stored on your device until a preset expiration date (minutes, days, or years after the cookies were created/updated). They do not require your consent.

The two types of cookies mentioned above are also known as “technical cookies”.

Profiling cookies
Targeting or profiling cookies are used to offer you, the user, content that best matches your interests. They can be used to display targeted advertising, show advertisements based on relevant topics that interest you, or limit the number of times that you view an advertisement. They also help to measure the efficacy of advertising campaigns on the website; the website administrator could use these cookies to register which websites a user has visited and share this information with third parties, including agencies and advertisers that could use their cookies to collect information about what users did while on the website.

Third-party cookies
This website also acts as an intermediary for third-party cookies which are used so other services and functions may be offered to visitors and to improve the use of the website, such as buttons for social networks (Facebook, Twitter, LinkedIn, etc.), or videos (YouTube). This website has no control over these cookies, which are manged entirely by third parties. This means that information about their use and their purposes as well as how to turn them off is provided by third parties.

More specifically, the website can use the following tools that generate third-party cookies:

  1. Google Analytics
    Google Analytics is a web analytics service offered by Google that uses cookies (performance cookies) to collect anonymous browsing and solely aggregate data (the last octet of IP addresses is dropped) to analyse how users use the website, compile reports about website activities and provide other information, including the number of visitors and the pages visited. We have anonymised these cookies to minimise the possibility of Google or other third parties recognising you. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The data generated are processed and stored by Google as specified in their privacy policy. On the basis of a specific agreement with Google, which is designated as the data processor, the latter undertakes to process the data according to the requests of the data controller given through the software settings.
  2. Youtube
    YouTube is a platform owned by Google for sharing videos that uses cookies to collect information from users and browsing devices. The data generated are processed and stored by Google as specified in their privacy policy.
  3. Social network plugins
    The website may integrate plugins from social networks to make it easier to share content on those networks. These plugins set cookies, if enabled by the social network, but usually only if the user actually and voluntarily uses them. Please note that if you are already logged into a social network when browsing the website, you have already agreed to the use of cookies sent via the website when subscribing to the social network. The collection and use of information obtained via plugins are governed by the respective social networks’ privacy policies.

Transferring data to non-EU countries

This website may share some of the data that has been collected with services located outside the European Economic Area. More specifically, with Google, Facebook and LinkedIn via social network plugins and the Google Analytics service. The transfer is authorised based on specific decisions made by the European Union and the Italian Data Protection Authority, more specifically Decision (EU) 2016/1250 (the Privacy Shield) under which no further consent is required. The abovementioned companies have committed to complying with the Privacy Shield.

If you believe that the processing infringes regulations, you can lodge a complaint with a supervisory authority pursuant to Article 77 of Regulation (EU) 2016/679.

Third-party policies

For further information about how third parties use and process data, we recommend reading the information provided on the relevant pages. More specifically, these are the main social networks.

Google Privacy Policy

Types of cookies used by Google

How Google uses cookies

Google Analytics data safeguards

Google Analytics Cookie Usage on Websites (English)

Facebook Cookie Policy

Twitter Privacy Policy

LinkedIn Cookie Policy

Cookie settings

Cookies are linked to your browser and most internet browsers are initially set up to accept cookies automatically. However, you can control and delete individual cookies by changing your browser settings.
Disabling cookies could prevent some features on the website from working properly and/or limit your browsing experience on the website.
If you do not know which type and version of browser you are using, click on “Help” in your browser window to access all the information you need.
If you are familiar with your browser, go to its cookie settings page.

Internet Explorer

Google Chrome

Mozilla Firefox


Additionally, if you want to prevent Google Analytics from saving cookies, install the following add-on on your browser:

If you use multiple devices to access and browse websites (for example, computers, smartphones, tablets, etc.), you must check that each browser on each device is set up to reflect your cookie preferences. Please refer to your device’s user manual to learn how to delete cookies from your internet browser on your smartphone/tablet.

To learn more about cookies go to:

This privacy statement was updated on 23rd May 2018.